PEEK — TERMS OF SERVICE Chilli Digital t/a Peek | Effective: 12 April 2026 | England & Wales

By accessing peek.ad or engaging our services, you agree to these terms.

About Us Peek is a trading name of Chilli Digital, a Google Shopping management and feed optimisation agency based in Newcastle, UK. Contact: hello@peek.ad

Use of the Website You may only use peek.ad for lawful purposes. You must not attempt to gain unauthorised access to our systems, transmit spam or malicious content, disrupt the site's operation, or scrape or reproduce our content without written permission.

Our Services Peek provides Google Shopping management and product feed optimisation for e-commerce brands. The specific scope, deliverables, timelines, and fees for each engagement are set out in a separate written agreement or Statement of Work. These terms apply alongside that agreement; in the event of conflict, the client agreement takes precedence.

Client Responsibilities Clients agree to provide accurate information; grant necessary access to Google Ads, Merchant Center, and Shopify; ensure all product data complies with Google's policies and applicable law; respond to requests in a reasonable timeframe; manage advertising spend via their own payment methods; and notify us before making changes to campaigns or feeds we manage. We are not responsible for delays or underperformance caused by a client's failure to meet these responsibilities.

Fees & Payment Fees are as agreed in the client agreement. Invoices are typically issued monthly in advance and are due within 14 days. Late payment may result in suspension of services. All fees exclude VAT unless stated. Advertising spend is paid directly by the client to the platform and is separate from our management fees. We reserve the right to adjust fees with 30 days' notice.

Intellectual Property All content on peek.ad is the property of Chilli Digital t/a Peek or its licensors. Our internal tools, methodologies, and software remain our exclusive intellectual property at all times. Work product created specifically for a client transfers to the client upon receipt of full payment, as agreed in writing.

Confidentiality Both parties agree to keep confidential any proprietary or sensitive information shared during an engagement. This does not apply to publicly available information or disclosures required by law.

Performance & Results We do not guarantee specific outcomes including ROAS targets, revenue figures, or ad spend efficiency. Advertising performance is influenced by many external factors outside our control. Any projected improvements discussed during onboarding are illustrative, not contractual.

Limitation of Liability To the fullest extent permitted by law, Peek is not liable for loss of revenue, profit, or business; indirect or consequential losses; or issues arising from third-party platforms outside our control. Our total liability shall not exceed fees paid by the client in the three months preceding any claim. Nothing limits liability for death, personal injury caused by negligence, or fraud.

Termination Either party may terminate with the notice period specified in the client agreement (typically 30 days in writing). We may terminate immediately for non-payment unremedied within 7 days of notice, material breach, or where continuing would require us to violate platform policies or law. Outstanding fees become due immediately on termination.

Third-Party Links Links to third-party sites (Calendly, Google, social media) are for convenience only. We accept no responsibility for their content or practices. Your use of third-party platforms is subject to their own terms.

Governing Law These terms are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

Changes We may update these terms from time to time. The current version is always at peek.ad/terms. Continued use constitutes acceptance.

Contact Chilli Digital t/a Peek | Newcastle, UK | hello@peek.ad | peek.ad